CANCELLATIONS
We’re open rain or shine.
The canopy of the great Adirondack forest is our umbrella.
Weather Cancellation Policy
All of our activities operate RAIN or SHINE.
Only severe weather conditions such as thunder, lightning, high winds, and heavy downpours will temporarily close the courses.
In the event that Adirondack Extreme closes the courses and guests have been waiting for over 1 hour, guests can receive a RAIN check or REFUND depending on how far the customer was on the course before it closed.
Only severe weather conditions such as thunder, lightning, high winds, and heavy downpours will temporarily close the courses.
In the event that Adirondack Extreme closes the courses and guests have been waiting for over 1 hour, guests can receive a RAIN check or REFUND depending on how far the customer was on the course before it closed.
Cancellations with Time Changes
If you are unable to make your ticket reservation time and need to select a different time, you must call us at least 48 hours prior to your ticket time(please note we cannot guarantee a time change request)
Change In Group Size
If your number of participants is different than the number you paid form you must call Adirondack Extreme:
- A. parties under 19 or less people must call 48 hours in advance in order for Adirondack Extreme to receive a refund.
- B. parties of 20 or more must call at least 7 days prior. If you do not call, your reservation will fall under our Failure to Show Policy.
Cancellations with Refund.
If you are unable to make your reservation and also are unable to select a different time…
- A. parties under 20 people must call 48 hours in advance to confirm a full cancellation and refund.
- B. parties of 20 or more must call 7 days prior to receive a refund or avoid having their credit card charged. If you do not call at all, or do not call within the required time, your reservation will fall under our Failure to Show/Failure to Cancel Policy.
Failure to Show / Failure to Cancel
If you have reserved and you have not called to cancel or change your time, you might as well show up – credit cards are charged IN FULL and are NOT refundable.
Testimonials
What People are Saying
“Loved every second! ”
“Would recommend to anyone who loves outdoor play!”
Kelly M.
“You definitely get your money’s worth here”
“We did the low rider Zipline tour. Super fun and cool, felt safe the whole time. ”
Aiden H.
“We had an amazing time. ”
“Activities for all ages. Great place to visit while vacationing at Lake George, New York“
S. Gowin
“This is a great place for families who love some adventure.”
“The staff were friendly, great with safety, and encouraging/cheering on the kids. They have a course just for younger kids as well.”
Kim M.
