FAQ'S
Before you adventure. What to know before you go.
Q. What is an aerial adventure park?
A. An aerial treetop Adventure Course is an adventurous obstacle course set in the natural environment where the course is located, in this case the beautiful Adirondacks of Bolton Landing New York. The obstacles are suspended between trees and participants stay securely clipped into a red safety cable throughout the course. The obstacles you will find in our park include zip lines, suspended bridges, scramble nets, swinging logs, surfboards, and much more.
Discover Adventure
Q. Are you open in the rain?
A. All of our activities operate RAIN or SHINE. Only severe weather conditions such as thunder, lightning, high winds, and heavy downpours will temporarily close the courses. On the rare occasion that Adirondack Extreme must close the courses and guests have been waiting for over 1 hour, guests can receive a RAIN check or REFUND depending on how far the customer was on the course before it closed
Q. Why can’t I book the 5 & 6-course packages before I get to the park?
A. Our courses are progressively challenging. To ensure, the very best experience and value for your money we prefer you upgrade to the 5 and 6 courses once you have completed the 4-course package and you are ready for even more adventure.
Q. Is there more than one course to participate on?
A. Yes – indeed there is! There are SIX treetop adventure courses for those who meet the height/age requirements (Green, Blue, Silver, Pink, Red, and Black) and two children’s treetop adventure courses (Yellow). New for 2021, Adirondack Extreme opened a “Low Rider” zipline-only course.
Q. How long, in terms of time, would it take the average adult to complete the 4-5-6 courses?
A. Although you can end your thrilling adventure at the end of any one of the courses, it will take you approximately 2.5 – 4.5 hours to complete ALL six adventure courses. (including the brief training session).
Q. Is there a minimum age or height for the children’s treetop adventure course?
A. Children must be a minimum of 6 years old. There is no height requirement for our children’s course featuring the Saferoller continuous belay system.
Q. Are there a height restriction for the 4, 5 & 6 Course Adventures?
A. In order for guests to be able to reach the safety lines and successfully navigate each of our 4-course obstacles, they must be able to reach the tips of the fingers to a height of 5’9″ while keeping their feet flat on the ground.
The reach requirement for the 5 & 6-course Adventures is 5’11″ (180 cm) while keeping their feet flat on the ground.
Q. Are there clothing requirements for the Course?
A. Appropriate footwear and clothing are required for safety purposes: No open-toed shoes; no slip-on shoes; no loose baggy clothing or shirts wrapped around the waist; long hair must be tied back; and, we strongly recommend no jewelry – especially necklaces or loose bracelets which could get caught in equipment. As well, we recommend that you wear clothing that you don’t mind getting dirty or sap on (they’re trees, it just happens). Guests can be refused access to the course if they do not have appropriate clothing to meet our safety standards.
Q. Can I get a refund if I don’t want to proceed with the next course?
A. If you don’t proceed onto a course immediately following the end of your training session, you’ll get a partial refund. Once you have finished your training and you start on any of the courses, you’ll have forfeited any refund options.
Q. What is your cancellation policy?
A. All of our activities operate RAIN or SHINE. Only severe weather conditions such as thunder, lightning, high winds, and heavy downpours will temporarily close the courses. In the event that Adirondack Extreme closes the courses and guests have been waiting for over 1 hour, guests can receive a RAIN check or REFUND depending on how far the customer was on the course before it closed. Click here to see our full cancellation policy.
Q. Should I bring bug spray?
A. Although our park is not very buggy, especially when you are climbing in the trees. The Adirondacks does experience black fly season which begins at the end of May and through the middle of June.
Q. Who has to Fill out our waiver?
A. Everyone that wants to experience our fun-filled courses must complete a waiver. Please note that anyone under the age of 18 must have their waiver forms completed and signed by their parent or legal guardian.
Q. Is there a weight limit to participate on our ropes courses and zipline adventures?
A. Kids Treetop course (ages 6+) must weigh less than 175 lbs. Participants on the Adventure & Zipline courses (ages 9+) must be 310 lbs or lighter with a 42-inch waist or smaller to be able to climb on our courses.
Q. Can I make a reservation?
A. Reservations are EXTREMELY recommended. To avoid any disappointments we always recommend calling in advance and making a reservation online. Summer Months – Reservations EXTREMELY advised, park sells out.
Call 518.494.7200
(BUTTON – Book Online)
Q. What methods of payment do you accept?
A. We accept American cash, Visa, MasterCard, American Express and Discover.
Q. How do I get started on a course?
A. When you have completed your waiver form and paid for your access, you’ll be scheduled into a brief group training session. At the training session, you’ll be fitted into your harness and your guide will show you how to attach yourself to safety lines and how to attach yourself to a zip line. Once your guide deems that you can safely use your equipment, you’ll be able to proceed onto the first of five courses. More info…
Q. How are the SIX courses in the adult course ranked in terms of elevation and difficulty?
A. The skill level and height of each section of the course is marked using a color-coded system indicating the challenge based on elevation and difficulty.
Green = Minimum Elevation/Minimum Skill
Blue = Medium Elevation/Minimum Skill
Silver = Advanced Elevation/Medium Skill
Pink = Medium Elevation/Medium Skill
Red = Advanced Elevation/Advanced Skill
Black = Advanced Elevation/Advanced Skill
Q. I’m pregnant. Can I participate in any of the courses?
A. No. We do not advise that pregnant women participate on any of our courses or elements.
Q. Is it possible for physically disabled persons to use the course?
A. With direct assistance, it may be possible for some physically disabled people to complete some aspects of some of the courses. We would require advance notice and a brief interview to determine if it would work out. Give us a call. There may be additional costs involved.
Q. What if I don’t want to go on the course myself, but I want to watch my family/friends go on the courses?
A. There are walking trails along the course that allow you to walk and observe others as they use and progress through the courses.
FUN FOR EVERYONE
Our signature elements are inspired by various activities on the ground, but are even better when going from tree to tree.
Our Aerial Tree Top Adventure course is an elevated obstacle course set in the beautiful Adirondack Mountains and securely suspended between the trees at 10 to 60 feet off the ground.
Some of the features, of course, include giant Tyrolean Zip lines, suspended bridges, swinging surprises, Tarzan swings, nets and much, much more.
Come on your own or bring your group, party or event. Take a journey and explore the outdoors like you never have before.
Adirondack Extreme Adventure training video
Get ahead of the game. Learn about our NEW Clic It Smart Belay System and how to use our gear to navigate through Adirondack Extreme Adventure's treetop obstacles.
A Look Inside OUR world
Our courses are progressively challenging and are designed for every level of fitness ages 6+.
We employ state of the art safety systems to ensure you are always clipped in and supported as you navigate through our tree-top obstacles.
